Traslochi & Montaggi Lombardi Privacy Policy
This privacy policy explains how Traslochi & Montaggi Lombardi ("we," "us," or "our") collects, uses, and protects the personal data of users of our online platform. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect:
We may collect personal data you provide directly to us, such as when you contact us through our website or by phone, request a quote, or book our services. This may include your name, address, phone number, email address, and details about your moving or furniture assembly needs. We may also collect information automatically through your use of our online platform, such as your IP address, browser type, and pages visited. This information is collected using cookies and similar technologies. You can find more details on our cookie policy [link to cookie policy, if applicable].
How We Use Your Information:
We use the information we collect to provide our services, respond to your inquiries, process your bookings, and communicate with you regarding your requests. We may also use your information to improve our services, personalize your experience on our platform, and send you marketing communications (with your consent, where required).
Legal Basis for Processing:
We process your personal data based on several legal grounds, including:
- Contractual necessity: To fulfill our contractual obligations to you, such as providing moving or furniture assembly services.
- Consent: Where you have given your consent, for example, to receive marketing communications.
- Legitimate interests: To improve our services, protect our business interests, and prevent fraud.
Data Sharing:
We may share your personal data with trusted third-party service providers who assist us in providing our services, such as payment processors and delivery companies. We will only share the necessary information and will ensure that they have appropriate data protection measures in place. We will never sell your personal data to third parties for marketing purposes.
Data Security:
We take appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.
Your Rights:
You have several rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You can exercise these rights by contacting us at the address below.
Data Retention:
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Contact Us:
If you have any questions or concerns about this privacy policy or our data processing practices, please contact us at:
Traslochi & Montaggi Lombardi
14 Via Guglielmo Marconi, Floor 3
20121 Milan, Lombardy
Italy
This privacy policy may be updated periodically. Any changes will be posted on this page.